Please view topics below if you need to make changes to your membership, account or have questions about your purchases.
- Message us via text at 855-962-7610 and we will be glad to assist you with your update.
- Purchases are final sales. They are available for purchase at any time and intended for use in full by one participant. To purchase punch cards securely online please visit: https://checkout.square.site/merchant/28RVR3H6CBQKJ/checkout/TYUXAHETLRAKO2WLXLWGZ43E.
- Purchases are final sales. To purchase gift cards securely online please visit: https://app.squareup.com/gift/28RVR3H6CBQKJ/order.
- A $10 processing fee one time and hold up to three months with no monthly fee. Auto start up at end of the hold. Each request for hold is additional $10 processing fee. If electing to end membership and come back later, membership will then be priced at newest current rate upon return. Hold requests sent without 30 days written request will have a $30 fee for each hold request and each extension requested without the 30 day advance request window will be assessed the $30 fee. Text 855-962-761
- A required 30 days notice prior to next draft notice in writing. Hold option with fee given to secure previous rate. No calls accepted for cancellation. Cancellation must be in writing. Text to 855-962-7610 or email request to Service@ExecutiveSelfDefenseAndFitness.com.
- Out of respect to others who would like to have the training window booked and the instructor:
- Out of respect to others who would like to attend the class and the instructor:
-Cancellations/refunds will only be made if requested more than 7 days prior to class date.
-Requests to reschedule to a different class is allowed a max of one time a minimum of 5 days to the class date with the class fee being transferred as a prepay to the rescheduled date.
-Changes to your paid reservation can be made by contacting Executive at 855-962-7610.
-Changes to your paid reservation will be processed within three business days.
-If environmental conditions make transit unsafe (ice/flooding) the class may be rescheduled to a different date. You will be contacted directly if that should occur.
- No refunds, proration or credits on service items, punch cards or membership payments please.
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Reality based self defense training for everyone.